Program Manager -

Location: Washington
Posted on: October 28, 2024

Job Description:

Job Responsibilities:

Develop a therapeutic milieu in accordance with the company Mission and Philosophy.

Monitors programs and departments? progress in meeting goals and objectives.

Develops and maintains collaborative relationships with community partners to include housing facilities, landlords, donors, funders, and agencies and programs to successfully deliver services to veteran clients and their families.

Supervises Program Team in delivery of services, which include but are not limited to: community service, workstations, transportation, veteran/client appointments, monitoring and/or collection of weekly class schedules for clinical team, UA/BA screenings and inventory of evaluation and monitoring supplies, housing maintenance oversight, room inspections / general monthly cleaning of client rooms, participation in daily community meetings.

Supervises Workforce Coordinator in performance of duties related to workforce development and job readiness for client population, supervise performance goal outcomes, and provides updates to Clinical and Executive Directors.

Supervises and provides oversight for facility maintenance and related processes related to site maintenance and repairs.

Facilitate regular meetings with program staff and report on program progress and outcomes to Executive Director.

Maintain overall organizational integrity within the site and compliance with all federal and other regulations.

Approve program staff requests for purchases for submission to Operations Department and/or Accounting.

Identify and develop additional programs/resources at the site in conjunction with Executive Director.

Oversee client care guidelines and ensure that legal requirements are met.

Provide direct service to clients through crisis intervention, counseling, case management, client grievance/dispute resolution, outreach, and other service activities as necessary.

Maintain vehicle inventory, including maintenance schedule, staff driving schedule, and have ability to safely operate vehicle.

Oversee Food Service Operations, up to and including client food service workers, meal orders, and meal count tracking.

Ensure all Program Department inventory is properly procured, received, documented, and accurately maintained.

Ensure site readiness related to emergency supplies and proper amount of emergency food in storage.

Facilitates/Oversees life skills groups and/or classes for clients.

Performs crisis intervention, staffings, and home visits as needed to address client needs and issues.

Conducts internal audits of client charts and data to ensure compliance with regulations.

Oversees database management and compliance with the Homeless Information Management System to compile demographics, track services, generate reports, and measure program progress.

Oversee collection and tracking for Program Rents.

Responsible for fiscal management of supportive services and leasing funds and assists with budget tracking.

Responsible for handling petty cash for program expenses, compiling required documentation, and submitting timely expense reports.

Develops and updates client forms, policies, and lease agreements as necessary.

Assists with administration of payroll by reviewing time sheets for accuracy. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Baltimore , Program Manager -, Engineering , Washington, Maryland