Service & Installation Technician-SAH, Inc.

Company: Secure-A-Home Inc
Location: Reading
Posted on: October 29, 2024

Job Description:

Join Our Team at SAH, Inc.! Who We Are:SAH, Inc., a sister company of Berkshire Systems Group, Inc., is on the lookout for talented individuals to join our team! We are a leading systems integration company known for our top-notch fire safety and security solutions for both commercial and residential clients. Our commitment to excellence drives us to continually enhance our expertise in the industry.The Service & Installation Technician Role: As a Service & Installation Technician, you'll report directly to the Vice President and collaborate closely with our Sales team and Operations Coordinator/Scheduler. Your primary responsibilities will include installing and servicing fire, security, card access, and video camera systems for residential and small commercial clients. This role involves daily travel to client sites, within Pennsylvania, between Harrisburg and Philadelphia. Most client sites are generally local. We're looking for someone with robust technical knowledge and exceptional customer service skills. The role demands precise documentation and a commitment to delivering outstanding service.To ensure the success of the Service & Installation Technician, SAH, Inc. provides: Company vehicle with AAA membershipFuel cardCompany-issued laptop, tablet, and cell phoneAll necessary tools and comprehensive trainingWho You Are:A driven, self-motivated individual passionate about fire, security, card access, and video camera systems. You should be eager to contribute to SAH, Inc.'s growth and dedicated to providing world-class service through ongoing education and professional development in the life safety industry. Responsibilities Include:Interpret blueprints and floor plansUnbox, install, and wire fire, burglar, card access, and video camera systemsProgram and test all systems componentsCertify systems using SAH, Inc. and industry formsDocument installation and service progress, including parts used and work orders, via a web-based platformProvide excellent on-site customer service, including training and technical supportMaintain a clean and organized work area at client sites and an orderly work vehicleTroubleshoot, diagnose, and repair systemsRespond to system trouble calls, including intrusion, building access, and video surveillance issuesProcess documentation in line with company and customer standardsWhere You'll Be Located:Ideally based in Berks County or a nearby areaPrimarily work out of our corporate office in Shillington, PA.Must be at least 21 years old with a valid driver's license and a clean driving recordIf you're ready to take your career to the next level with SAH, Inc., apply today! What You Bring: Proficiency in Microsoft Office Suite (Word, Excel, Outlook)Ability to efficiently use a smartphone for communication, documentation, GPS navigation, and schedulingStrong customer service skills for effective on-site client interactionsCapability to read and interpret engineering drawings and operational manualsBasic understanding of circuitry and experience with a multimeterStrong multitasking and prioritization skillsDetail-oriented approach to documentation and task completionExcellent organizational skills for managing tools, equipment, and recordsPreferred: At least 1 year of industry-related experience or equivalent education; cultural fit is highly valued, and comprehensive training for excellence will be providedBasic mechanical aptitude with experience using hand and power toolsTraining in general safety, electrostatic discharge awareness, and quality systems awarenessPhysical Requirements:Physical fitness to climb ladders and stairs, access elevated areas, and inspect system components at various heightsAbility to stand for extended periods and frequently bend, twist, reach, stoop, kneel, or crouchManual dexterity to handle materials effectivelyCapability to lift to 50 pounds regularly; heavier lifting with mechanical assistance or teamworkComfort with moving safely within confined spaces, crawl spaces, attics, and other installation areasVision: Visual acuity of at least 20/40 in one eye (uncorrected) or 20/70 with corrective lenses; ability to distinguish colorsNote: These physical requirements represent typical demands but are not exhaustive.What We Offer:Competitive starting wagesPaid Time Off in the first year (prorated based on start date)Holiday pay from day oneGroup Medical Insurance (two plan options)Dental Insurance (two plan options)Vision InsuranceRetirement plan with company matchWellness ProgramPaid Community Service Opportunities (e.g., Meals on Wheels, Blood Drives, Food Banks)Company-paid Life, Short-Term Disability, and Long-Term Disability InsuranceAt SAH, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. SAH, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company. PI73fe862b0bef-25660-35888905

Keywords: Secure-A-Home Inc, Baltimore , Service & Installation Technician-SAH, Inc., Engineering , Reading, Maryland