Solutions Engineer - Public Sector Public Sector Washington, DC

Company: Scale AI, Inc.
Location: Washington
Posted on: October 31, 2024

Job Description:

Our customer base is growing exponentially, and you will be on the front lines of ensuring that the world's most innovative companies become passionate, lifelong, Scale customers. Our Solutions Engineers ensure customers' first experiences with Scale's technology are flawless and lead to a successful long-term partnership. The work will vary daily, and we're looking for technical experts excited to solve tough problems. As a solution engineer, you will be a part of helping shape our early-stage federal business by re-envisioning our commercial product offerings for our federal clients.What you'll do:

• Become an expert on the end-to-ends of Scale Products
• Create tailored demonstrations and collateral for federal stakeholders at both the executive and analyst level.
• Partner with Scale Account Executives to deliver customer pilots according to requirements agreed by the customer.
• Integrate and ingest a variety of external datasets to solve government use cases.
• Interact with customers on a day-to-day basis to understand their pain points and design solutions
• Work with internal product and engineering teams to turn customer requirements into Scale capabilities
• Understand public sector mission sets and strategic objectives to better showcase Scale's products.Requirements:
  • Strong engineering background, preferably in computer science, mathematics, or other quantitative fields
  • Strong communication skills - ability to interact with both technical and non-technical customers at all levels
  • At ease with technology, able to quickly pick up new tech stacks and troubleshoot
  • Previous experience working with Public Sector customers (Federal Civilian, State and Local Government, Education, Non-profits, etc.)
  • A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment
  • Ability to travel 10-20% of the timeNice to have:
    • Active US Government Security Clearance
    • Based in the Washington, DC area or willing to relocate
    • Background working in AI/ML, particularly Generative AI and Large Language ModelsCompensation:The base salary range for this full-time position in our hub location of Washington, DC is $153,600-$184,320. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Scale employees are also granted Stock Options that are awarded upon board of director approval. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.About Us:We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.
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Keywords: Scale AI, Inc., Baltimore , Solutions Engineer - Public Sector Public Sector Washington, DC, Engineering , Washington, Maryland