Harley Davidson Technician - Quantico

Company: Ted Britt Auto Group
Location: Dumfries
Posted on: November 7, 2024

Job Description:

Description:We Offer:

• Competitive Pay
• Ongoing professional training
• Excellent benefits package including
• Medical
• Dental
• Vision
• Life, Long Term Disability, Critical Illness, Accident Insurance
• Legal Shield
• 401(k) and profit-sharing plan with employer match
• Paid Holiday, Sick and Vacation TimeSummary:Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles as close to the allotted time schedule as possible with excellent quality.
  Essential Duties:Service Department Operations
  • See attached Technician Skill Progression worksheet for Competencies & Commitments.
  • Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
  • Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this efficiency skill.
  • Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
  • Accept work assignments from Service Writer / Manager.
  • Request parts for the job as early as possible when needs become known.
  • Perform service, repair, and customization work in accordance to factory specifications.
  • Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
  • Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
  • After job is finished ensure proper completion and filing of paperwork.
  • Keep work area as clean as possible and assist others with maintaining shop cleanliness.
  • Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.Customer Service
    • Minimize come-backs and deal with them promptly and satisfactorily when they do occur.
    • Keep customers' vehicle cleaner than when it was dropped offOther Duties, as assigned.
      
      Requirements:
      • Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
      • Current Motorcycle license.
      • Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire.Physical Demands:
        • The noise level in the work environment is usually loud.
        • Requires the use of both hands.
        • Frequently required to bend, stoop, crouch, reach, handle tools, and lift 40 lb. of material.
        • Frequently requires the ability to balance and push a 600+ lb. motorcycle.Working Conditions:
          • Frequently works near moving mechanical parts.
          • Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
          • Occasionally, exposed to exhaust fumes or other airborne particles.
            
            
            
            
            
            
            PI12e89bb2113d-37248-28999471

Keywords: Ted Britt Auto Group, Baltimore , Harley Davidson Technician - Quantico, Engineering , Dumfries, Maryland