Application Support Engineer
Company: VirtualVocations
Location: Fairfax
Posted on: November 7, 2024
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Job Description:
A company is looking for an Application Support Engineer
responsible for managing and resolving application and
infrastructure issues in customer-hosted environments.
Key Responsibilities
Triage and prioritize customer-reported issues for timely
resolution
Perform in-depth troubleshooting on application issues and collect
logs for escalation
Collaborate with customers, developers, and site reliability
engineers to resolve technical issues
Required Qualifications and Education
Bachelor's degree in Computer Science or a related field, or
equivalent experience
Experience with enterprise applications and microservice
architecture
Ability to participate in a 24x7 on-call rotation
Commitment to continuous self-improvement and customer service
Ability to occasionally lift/move up to 25 pounds
Keywords: VirtualVocations, Baltimore , Application Support Engineer, Engineering , Fairfax, Maryland
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