Field Assistant Director
Company: Bright Horizons Children's Centers
Location: Alexandria
Posted on: October 23, 2024
Job Description:
Primary PurposeAssists the center director with conducting the
daily responsibilities of center operations in accordance with
guidelines established by Bright Horizons and other designated
qualitystandards. Monitors staff compliance with health and safety
protocols, company policies, licensing regulations, and
accreditation standards. Addresses and corrects non-compliance
promptly through training and progressive counseling when needed.
Leads and directs the work of others. Assumes director
responsibilities in the Center Director's absence. Incorporates
company mission, culture, goals, values, philosophies and policies
to maintain an inclusive environment and positive relationships
with families, staff and clients. May represent the company in the
center director's absence as the day to day contact with a client
and the local community to ensure the program meets client and
community needs. Assists director in overseeing operational
performance, including enrollment, marketing, tuition billing, and
accounts payable. Demonstrates sound judgment in unusual or crisis
situations.This role requires travel to centers within a designated
division or geography and will perform all major
functions/responsibilities of the Assistant Director in their
assigned center.Essential Functions/Responsibilities
- People:
- * Leadership/Supervision of Staff
- Supports a positive work environment. For designated teams,
leads the employee experience from hire to orientation,
professional development, and engagement and performance
management.
- Keep team focused and motivated by offering balanced and
constructive feedback at regular intervals, rewarding successful
outcomes, and promptly addressing poor performance with guidance
from director. Support director in developing team members by
providing individualized support including goal setting,
recognition and training.
- Develops and maintains positive relationships with colleagues,
staff and families. Moves swiftly to address concerns and resolve
conflict.
- Partnerships:
- * Families
- Supports a satisfied community with current and prospective
families, with a proactive approach to customer service and
particular focus on parent/teacher conferences and transition
meetings.
- Program:
- * Health, Safety, Licensing and Center Maintenance
- Monitors programs designated regularly to assess program
quality, ensures documentation is up to date, and makes learning
visible. Ensures the physical appearance of each classroom meets
Bright Horizons' standards.
- Leads compliance with licensing, health and safety, and
orientation/training requirements throughout the center/school;
ensures teachers are properly supervising children and following
tracking procedures.
- Reports suspected child abuse, neglect or concerns regarding
care/risk of children, staff or families immediately to the
appropriate State agency, Center Director and Regional Manager
(RM). Take steps to investigate as appropriate.
- Oversees daily children and staff health/wellness checks,
staff/child physical and immunization records, allergy management,
bottle, sleep and crib checks, first aid, and fire/emergency drill
protocols.
- Ensures staff files are up to date including for CPR and first
aid, and stays current on all company policies.
- Monitors maintenance of facility, equipment, and supplies to
ensure they are safe and in good condition.
- Oversees nutrition, menus, and food ordering, according to
company policy and consistent with Partnership for a Healthy
America.
- Oversees contractors (i.e., cleaning, landscaping, snow
removal, etc.).
- The Field Assistant Director may be assigned full-time or
part-time, splitting classroom responsibilities and supervisory and
professional duties, depending on capacity, occupancy, and budget
of the center/school. See also detailed tasks outlined in the Key
Roles and Responsibilities resources.Decision MakingReceives
limited direction and exercises independent judgement within the
scope of their roleInfluenceTypically influence is limited to team
membersImpactTeamDecision Making Authority - Placeholder Content
- Unless reporting as an individual mandated reporter, must
confer with RM when reporting abuse and neglect on behalf of Bright
Horizons.
- May take action, but must inform RM: when caring for a staff
member or child with a significant injury; when filing a Worker's
Compensation claim; upon receiving a letter of complaint from a
staff member, client, or parent/guardian; upon receiving
notification of a licensing visit or citation; or when recording an
unusual incident.
- Supervisor approval needed: when deviating from company or
location policy or parent/guardian enrollment agreement; when
terminating a staff member's employment or family's enrollment;
when allowing a tuition variance; upon making an offer of
employment to a candidate; when implementing a salary increase of
greater than 5%; when awarding a bonus (other than referral
bonuses); when taking any action regarding an EEOC claim or any
legal matter; when providing an accommodation for a staff member or
child (ADA); or when responding to a media inquiry.Job Requirements
- Education/ExperienceAssociate Degree in Education or related
field - RequiredMust meet local licensing requirements for
educationIf hired without Bachelor's, education plan to achieve
Bachelor's within 5 years3 years of Child care teaching experience
- Required3 years of Supervisory or administrative experience -
RequiredAdditional Job Requirements
- Must be qualified to meet Bright Horizons, client (as
applicable), and state/local requirements; must meet and maintain
state/local licensing credentials.
- Travel required. Must be willing to commute up to 1 hours each
way from home center to a center/school for their temporary
assignment.
- Must demonstrate in-depth understanding of center quality,
compliance, health, safety and licensing standards; must have
knowledge and ability to lead staff in implementation of
developmentally appropriate curriculum.
- Position relies on extensive experience and judgment to plan,
accomplish goals and crisis situations.
- Must demonstrate skill in communication, leadership of diverse
teams, organization and systems management, customer service, and
ability to perform job responsibilities in all levels of direct
care.
- Must demonstrate knowledge of business operations and
management of center/school financial performance.
- * Must be proficient with technology platforms for business
operations.
- Must meet state, federal and Bright Horizons' guidelines
regarding immunizations, employment physical requirements, and
required health and safety training and practices.
- Must maintain mental and physical alertness and an appropriate
level of energy to perform essential job requirements.
- Must respond immediately and appropriately to multiple or
unexpected situations or emergencies.Compensation Range: $62,920.00
- $78,650.00 AnnualThe range of compensation listed here or that
may be discussed in the interview process is what Bright Horizons
in good faith anticipates offering for this job opening. Actual
compensation offers will depend on a variety of factors including
experience, education and training, certifications, geography, and
other relevant business or organizational factors.Life at Bright
Horizons:Our people are the heart of our company. Because we're as
committed to our own employees as we are to the children and
families we serve, our collaborative workplaces are designed to
grow careers and support personal lives. Here, you'll find
traditional perks (health insurance, 401(k), PTO, and flex
spending), education assistance (including access to free CDA and
ECE degrees), and so much more. Come build a brighter future with
us.HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?Contact us at
bhrecruit@brighthorizons.com or 855-877-6866Bright Horizons is
dedicated to creating a workforce that promotes and supports
diversity and inclusion. We provide equal employment opportunities
to all individuals without discrimination. Bright Horizons complies
with the laws and regulations set forth in the following EEO is the
Law Poster: EEO - English and EEO - Spanish along with information
on the Family and Medical Leave Act (FMLA) and Employee Polygraph
Protection Act (EPPA).Applicants requiring a reasonable
accommodation for any part of the application and hiring process
should contact the recruitment helpdesk at 855-877-6866 or
bhrecruit@brighthorizons.com. Determinations on requests for
reasonable accommodation will be made on a case-by-case basis.
Keywords: Bright Horizons Children's Centers, Baltimore , Field Assistant Director, Executive , Alexandria, Maryland
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