Talent & Culture Manager (Human Resources)

Company: Accor Hotels
Location: Washington
Posted on: October 23, 2024

Job Description:

Company DescriptionJoin us at Accor, where life pulses with passion!As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.Hospitality is a work of heart, Join us and become a Heartist.Job DescriptionReporting to the Assistant Director of Talent & Culture, the Talent & Culture Manager is responsible for creating and maintaining effective strategies that ensure Fairmont Washington, D.C., Georgetown attracts, selects, and develops the most vibrant, enthusiastic, engaging hospitality professionals around.RESPONSIBILITIES:

• Establish an atmosphere where people don't want to leave work for 'fear of missing out'
• Share similar values that align with: trust, respect, engagement, teamwork, and sustainable performance
• Respond to varied colleague inquiries in a professional and friendly manner
• Manage the benefit package we offer our full-time colleagues
• Facilitate all employee communication including hotel happenings and internal training schedule
• Share in celebrating all the great things the amazing colleagues do on a daily basis, ensuring to communicate that as well
• Maintain high standards during the recruitment and selection process to hire the best of the best, including interviewing, extending offers, identifying new recruitment initiatives, assisting with job fairs and university relationships, visas, and relocation
• Advise management in appropriate resolution of employee relation issues and handle complaints, settling disputes, and resolving conflicts, while being in full compliance with local and Federal legislation
• Assist with workplace safety programs to ensure regulation compliance, colleague awareness, and an accident-free workplace, as well as administer Workers' Compensation claims in the unlikely event an accident may occur
• Complete the bi-weekly payroll administration, manage all employee changes
• Assist in maintaining high levels of employee satisfaction and team spirit. Support hotel committees and organize colleague functions, including the legendary Annual Colleague Holiday Party
• Assist Departmental Leaders with the development of specific action plans to address areas of opportunity identified in Colleague feedback
• Social media ambassador, assisting with LinkedIn, Intranet, and Internal postings
• Train and facilitate Hotel, Brand, and Corporate learning programs including welcoming our new colleagues in Orientation, Service Culture, Policy updates, etc.
• Assist in all areas as necessary within the Talent & Culture DepartmentCOMPENSATION & BENEFITS:
  • Salary Range: $62,000 - $69,000 annually
  • Full medical/dental/vision packages
  • Generous PTO allowance + paid holidaysQualifications
    • Proven ability to maintain professionalism in a highly confidential environment and to deal with all visitors with tact, diplomacy, and warmth
    • Exceptional interpersonal and communication skills, both written and verbal
    • Highly organized, results-oriented with the ability to be flexible and work well under pressure
    • Passion for helping people and recognizing the great things they do
    • Three to five years of experience in the Hospitality Industry
    • Previous Recruitment experience preferred
    • Minimum one year of training/facilitating experience required
    • College/University degree in related discipline required
    • Knowledge of US Employment law an asset
    • Strong computer skills, proficient with MS Office (Word, Excel, Outlook), PowerPoint
    • If you enjoy coffee and cupcakes that would also be an asset, but not requiredAdditional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Keywords: Accor Hotels, Baltimore , Talent & Culture Manager (Human Resources), Executive , Washington, Maryland