Operations Manager - Operational Evaluation Division

Company: RPMGlobal
Location: Alexandria
Posted on: October 30, 2024

Job Description:

About Us
The Institute for Defense Analyses (IDA) is a nonprofit organization that provides objective analyses of national security issues. The Operational Evaluation Division (OED) is the largest research division at IDA, specializing in independent assessments of the operational effectiveness, suitability, and survivability of Department of Defense (DoD) acquisition systems.
Position Overview
We are seeking an Operations Manager to oversee and manage the administrative operations within OED. The ideal candidate will supervise a team of administrative professionals, ensure smooth research operations, and serve as the key liaison between the division and corporate operations (e.g., IT, facilities, and HR). This role is critical in maintaining operational efficiency across the division and supporting our research staff in achieving their goals.
Key Responsibilities

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• Team Management: Supervise and mentor administrative staff, managing their hiring, leave requests, overall workload, and career development.
  
• Operations Process Development: Develop and oversee operational processes for inventory management, IT requests, security clearances, and other operational needs.
  
• Operational Oversight: Manage office space assignments, coordinate office moves, and oversee inventory of office equipment and devices.
  
• Travel Administration: Review and approve division travel requests and expense reports, ensuring compliance with IDA policies.
  
• Timesheet Management: Oversee timesheet submission and approvals for division employees.
  
• Purchasing & Inventory: Place purchase requests for consultants, hardware, and software. Place purchasing card orders and conduct monthly reconciliations. Oversee tracking of software licenses, hardware, and other equipment.
  
• IT & Facilities Coordination: Coordinate the procurement and setup of IT hardware, manage software renewals, and liaise with IDA Facilities on office-related needs.
  
• Onboarding & Offboarding: Manage the onboarding and offboarding processes, including processing consultant contracts.
  
• Security & Network Access: Oversee and report on security clearance and network access requests.
  
• Event Coordination: Oversee the planning and execution of division events such as staff meetings and social gatherings.
  
• Division Finances: Serve as a backup to OED's Division Business Manager as needed.
  
  Qualifications
  
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  • Bachelor's degree in Business Administration or a related field, with 6+ years of progressively responsible experience in a similar role, OR an Associate's degree with 8+ years of relevant experience.
    
  • Proven organizational skills and ability to manage multiple tasks under pressure.
    
  • Excellent interpersonal and communication skills, with the ability to collaborate effectively across teams.
    
  • Experience managing large projects and supervising staff is strongly preferred.
    
  • Proficiency with Microsoft Office (Word, PowerPoint, Excel).
    
  • Successful completion of a criminal background check is required.
    
  • Ability to obtain and maintain a security clearance is required.
    
    Why work at IDA?
    
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    • Comprehensive benefits including diverse health insurance options, generous 11% contribution to retirement, parental leave, 20 days paid time off (which increases with tenure), and relocation reimbursement.
      
    • Mission-oriented work at a non-profit that supports and protects our warfighters; as a non-profit, IDA employees are eligible for Public Service Loan Forgiveness (PSFL).
      
    • Professional development including tuition reimbursement, internal and external trainings, and funding for researcher-pitched projects and publications.
      
    • A strong employee and corporate culture of work-life balance, including commitment to average 40-hour work weeks through flex time, partial telework options, and expectation of communication only during core business hours.
      
    • A brand-new facility located in Alexandria's high-tech corridor in Potomac Yard; amenities include a cafeteria, grab-n-go caf--, gym, and close proximity to local dining and shopping.
      
    • Easy access to Potomac Yard Metro stop and Potomac Yard DASH bus stop. Employer contributes $315/month (IRS max) to commuter benefits.
      
      What are the next steps?
      
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      • Complete the application and submit your resume.
        
      • The interview process consists of three steps:
        
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        • A short screening call with HR;
          
        • A 30 min - 60 min screening call with the hiring manager;
          
        • An in-person interview.
          
          
          We support transparency, equity, and fairness in our compensation program and provide a reasonable estimate of the salary range based on data-driven market analysis for each position. While it is not typical for an individual to be hired at or near the top of the range, a reasonable estimate of the salary range for this role is $105,000 - $168,000. Individual salary within this range will be commensurate with the incumbent's experience, unique skills and qualifications, and other relevant factors.
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Keywords: RPMGlobal, Baltimore , Operations Manager - Operational Evaluation Division, Executive , Alexandria, Maryland