QUALITY IMPROVEMENT PROGRAM MANAGER (CNPA)

Company: Children's National Medical Center
Location: Silver Spring
Posted on: November 11, 2024

Job Description:

Job Description - Quality Improvement Program Manager (CNPA) (240002W4)Quality Improvement Program Manager (CNPA) - (240002W4)DescriptionThe CNPA Quality Improvement Program Manager will lead the Children's National Pediatricians & Associates' (CNPA) Population Health and Quality outcomes activities related to implementation and evaluation of key division quality initiatives; data management and reporting; electronic health record optimization; and maintenance of patient-centered medical home accreditations. The CNPA Quality Improvement Program Manager will support CNPA teams in development of systems and data design to ensure teams can meet clinical, programmatic, and project goals and deliverables. Will work with the Medical Director, Director of Clinical Operations, and related teams to:

• Coordinate clinical and business process redesign and review activities across CNPA.
• Make policy & procedure design and modification recommendations.
• Participate in committees to address process and policy issues across CNPA.
• Identify and escalate issues as appropriate.
• Oversight of end user training for Quality initiatives.
• Management and coordination of programs and projects associated with quality improvements across CNPA, inclusive of regulatory programs such as PCMH, Meaningful Use, and third-party payer quality programs.
• Collaboration with the Pediatric Health Network (PHN) on quality and payer initiatives.QualificationsMinimum Education
  
  If you think you are the right match for the following opportunity, apply after reading the complete description.
  Bachelor's Degree (Required)
  Master's Degree in Public Health or Health Services Administration (Preferred)Minimum Work Experience
  5 years experience working in a pediatric healthcare environment (Required)Required Skills/Knowledge
  Excellent written and verbal communication skills.
  Excellent organizational and project management skills.
  Proficiency with computer applications including Microsoft Word, Excel, Visio and PowerPoint.
  Proficiency with electronic health records and data extraction, analysis, and reporting.
  Robust Understanding or certification in LEAN Six Sigma.Functional AccountabilitiesProject Management

• Work collaboratively with CNPA leadership and staff on key division quality initiatives.
• Lead each of the CNPA primary care sites in the maintenance of and recertification for Patient-Centered Medical Home (PCMH) accreditation designation.
• Interface with CNPA clinical and programmatic teams, counterpart leads of other Children's National population health initiatives, and community partners.
• Plan, conduct, and manage projects within the federal and institutional regulations and policies under the direction of the Director of Clinical Operations.
• Manage significant aspects of projects, data capture, and analysis and report to management team and monthly management meetings.
• Incorporate project management methodologies to ensure timely completion of key Quality initiatives and priorities.
• Consistently demonstrate adherence to the standards for the responsible conduct of quality improvement, data collection and management, and clinical research.Quality Management
  • Assess and monitor elements of quality programs such as PCMH, Value Based Payer Incentive Programs and other CNPA Population Health initiatives.
  • Development and oversight of long and short-term Quality Improvement projects.
  • Evaluate CNPA Population Health data and work with providers to identify areas to focus on improvement initiatives.
  • Collaborate with practice leaders to implement improvement initiatives related to practice design and workflow efficiencies.Systems Optimization
    • Collaborate with designated leads on optimization of the electronic health record to support clinical care delivery redesign and population health initiatives.
    • Provide technical expertise and serve as a resource for system design and integration of CNPA data systems with other health system data initiatives.
    • Optimization of other third party vendor software integration for operational best practice.Human Resources Management
      • Maintain and process employee time cards and attendance records; submit staff payroll according to existing payroll practices and procedures.
      • Provide staff with timely evaluations and feedback, and ensure personnel records are complete.
      • Coordinate administrative, clerical, and ancillary duties.
      • Collaborate with the Director of Clinical Operations regarding all employee disciplinary action.Organizational Accountabilities
        • Organizational Commitment/Identification
        • Teamwork/Communication
        • Performance Improvement/Problem-solving
        • Cost Management/Financial Responsibility
        • SafetyPrimary LocationMaryland-Silver SpringWork LocationsTech Hill
          12211 Plum Orchard Drive
          Silver Spring 20904JobNon-Clinical ProfessionalOrganizationChildrens Peds and AssocPosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: Full-TimeJob PostingOct 23, 2024, 7:23:30 PMFull-Time Salary Range86195.2 - 143644.8Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.Please note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors).
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Keywords: Children's National Medical Center, Baltimore , QUALITY IMPROVEMENT PROGRAM MANAGER (CNPA), Executive , Silver Spring, Maryland