Sr Program Manager Sr

Company: Creative Solutions Services, LLC
Location: Baltimore
Posted on: February 13, 2025

Job Description:

Job Title: Sr Program ManagerLocation(s): Baltimore, MDManages end-to-end delivery of team and internal projects from the initial kickoff to coordinating major launch milestones to maintaining and enhancing program performance over time. Guides clients through key decisions, communicates and coordinates activities internally and across departments. Works on new needs for process improvements and identifies and articulates internal client needs to the technology team.Essential Functions:

• 35% Coordinates with internal clients and internal teams to launch, maintain, and enhance complex programs. Guides internal clients through key decisions and communicates and coordinates activities internally and across a network of partners.
• 20% Manages and updates Project Schedule, Issues/Action Items/Risks, Installation Checklist, and Shipping Register.
• 20% Identifies and articulates new customer needs to the technology team.
• 10% Manages all aspects of implementation including ordering applicable equipment, overseeing installation, assisting with and supporting account creation, managing communications, and reconciling inventory upon completion.
• 10% Ensures and drives deliverables to completion per the implementation schedule.
• 5% Conducts training for customers.Qualifications
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Education Level: Bachelor's Degree
• Education Details: Business Management or related field
• Experience: 10 years experience in program operation roles with 3+ years in a program management capacity.In Lieu of Education
• In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.Preferred Qualifications
• Master's degreeKnowledge, Skills and Abilities
• Ability to recognize, analyze, and solve a variety of problems. Expert
• Proficient in Microsoft Office applications. Expert
• Proficient in project planning and life cycle development. Expert
• Excellent communication skills both written and verbal. Expert
• Ability to train and mentor others. AdvancedAmpcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
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Keywords: Creative Solutions Services, LLC, Baltimore , Sr Program Manager Sr, Executive , Baltimore, Maryland