Hospitality Manager WA, East Fremantle Community Park, 6158

Company: Belgravia Health and Leisure Group Pty Ltd
Location: Washington
Posted on: April 6, 2025

Job Description:

WA, East Fremantle Community Park, 6158

• Lead the hospitality team at a landmark new sporting & hospitality venue
• Make a real difference to the community - Full time role
• Great opportunity with a growing and entrepreneurial organisationA fantastic opportunity exists for the right candidate to manage the hospitality business unit of a new landmark, community-based sports and hospitality venue located in East Fremantle.The RoleReporting to the Venue Manager as the Hospitality Manager of the East Fremantle Community Park, which incorporates a Bar & Cafe, Function Centre, Fitness Centre, associated Football Oval, Bowling Greens and Croquet Greens, you will be responsible for the venue's hospitality operational, financial and program deliverables. You will develop and execute plans through engagement with the venue's leadership team and key stakeholders.With experience in hospitality, food & beverage, and events management, you will be responsible for driving the Park's hospitality success.About YouYou are a hands-on front of house focused leader who motivates and inspires your team through your own personal customer-focused approach. You are passionate about food & beverage and events. You will be able to share insights into how you have successfully shaped high-performance teams into business actions.This position will suit someone who is quick to build relationships with local patrons and sporting clubs and is willing to try new things to drive revenue through the venue's hospitality business.Key Accountabilities
  • Oversee all aspects of caf--, bar, and restaurant operations, ensuring efficiency, quality service, and profitability.
  • Lead and train the hospitality team to deliver exceptional customer service and maintain a welcoming atmosphere.
  • Manage recruitment, training, rostering, and performance of hospitality staff to ensure smooth daily operations.
  • Work closely with kitchen staff, event coordinators, and function teams to provide seamless service for guests and special events.
  • Monitor and manage inventory levels, place orders, and negotiate with suppliers for cost-effective, high-quality products.
  • Collaborate on menu planning, pricing, and promotions to drive sales, enhance offerings, and meet customer expectations.
  • Monitor customer satisfaction, address feedback promptly, and implement improvements to enhance the hospitality experience.
  • Ensure all caf--, bar, and restaurant areas meet health, safety, and liquor licensing regulations.
  • Manage budgets, control costs, and drive revenue growth through effective pricing, promotions, and operational efficiency.
  • Stay updated on hospitality trends, emerging technologies, and best practices to continuously enhance operations and guest experiences.Essential Skills and Qualifications
    • Relevant professional certifications in hospitality management or related areas.
    • 5+ years of experience in hospitality management, particularly in restaurant or functions and events.
    • Knowledge of hospitality industry trends, best practices, and regulations.
    • Proficiency in hospitality management systems and operations.
    • A customer-centric mindset with a commitment to delivering outstanding customer service and a passion for creating memorable guest experiences.
    • Strong leadership and organisational skills to manage a diverse team and ensure smooth operations.
    • Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with guests, staff, and vendors.
    • Ability to multitask, prioritise, and work under pressure in a fast-paced environment.
    • Current First Aid Certificate (Level 2)
    • WA Approved Manager Certification
    • National Police CheckAbout the VenueThe new East Fremantle Community Park will be a welcoming and vibrant local space where sports, leisure, and recreation thrive together, thereby delivering a new model for the integration of an iconic WAFL club into the community, guided by the mantra:"Gather Recreate Celebrate"The venue offers a caf--, full-service restaurant and bar, and large function centre along with a range of leisure activities for children and adults of all abilities, including a state-of-the-art fitness centre incorporating gym, group fitness, indoor cycling, and Reformer Pilates. There is also a football oval which is home to the East Fremantle Football Club, two bowls greens used by the East Fremantle Bowls Club, and a croquet green where the East Fremantle Croquet Club plays. The precinct also has a community garden, a small community facility, skate park, half court basketball court, and a dog park.About the CompanyBelgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest-growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group is looking for the best and brightest to assist with taking the organisation into the future.Are you Interested?If you are a person who is passionate about Health and Fitness and want to utilise your skills and experience in the leisure industry, we want to hear from you!
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