IT Systems Administrator

Company: Pivot Energy LLC
Location: Baltimore
Posted on: April 22, 2025

Job Description:

ROLE OVERVIEWPivot Energy is seeking an IT Systems Administrator to join its Information Technology team. This role will be responsible for managing Pivot's cloud infrastructure, client devices, user provisioning and de-provisioning, and cybersecurity program execution. This role represents an exciting opportunity to join a rapidly growing company in the clean energy sector.PRIMARY RESPONSIBILITIES

• Oversee and maintain cloud infrastructure, ensuring optimal performance, security, and scalability.
• Configure, monitor, and maintain Google Workspace and Microsoft Azure and M365 services, including email, file sharing, virtual machines, storage, networking, and identity management.
• Handle provisioning and deprovisioning of user accounts, ensuring secure and efficient access management.
• Regularly update and patch laptops and network devices to ensure security and performance.
• Complete market research for infrastructure software and hardware, as needed.
• Perform application patch and vulnerability management, as needed.
• Implement and enforce cybersecurity policies to protect company data and systems.
• Perform regular system backups to ensure data integrity and availability. Recover data as needed.
• Assist with technical planning and guidance for company conferences in partnership with relevant stakeholders.
• Assist with set up and maintenance of videoconferencing systems and A/V equipment for company meetings and conferences, as needed.
• Manage help desk ticket queue and provide technical support to end users, resolving issues promptly and efficiently, as needed.Cybersecurity Duties:
  • Ensure secure and efficient management of user identities and access permissions.
  • Review and respond to user-reported phishing attempts and email quarantines.
  • Implement and maintain secure configurations for all systems and devices.
  • Monitor and respond to security threats using managed detection and response tools, either individually or via third-party managed services.
  • Implement measures to prevent data loss and ensure data security.
  • Execute incident response and disaster recovery plans to minimize impact and ensure business continuity.REQUIRED COMPETENCIES
    • Bachelor's degree in Computer Science, Information Technology, or a related field.
    • Minimum of 3-5 years of experience in IT infrastructure and systems administration, with a focus on cloud environments.
    • Proficiency in Google Workspace or Microsoft administration.
    • Strong understanding of cloud security best practices.
    • Familiarity with monitoring and management tools.
    • Excellent troubleshooting and problem-solving skills.
    • Strong communication skills, ability to work collaboratively, and a proactive approach to problem-solving.PREFERRED COMPETENCIES
      • Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Google IT Support Professional, CompTIA Cloud+, or similar are a plus.COMPENSATION & BENEFITSThe estimated base salary range for this position is $75,000 - $120,000 depending on relevant experience, along with eligibility for the company's substantial bonus plan, with a target bonus of 30% of annual salary (prorated in first year based on start date). Compensation will be based on factors such as location, level, job-related knowledge, skills, and experience.Pivot Energy is dedicated to providing a great work experience for all employees, placing an emphasis on company culture, and a focus on our people. To that end, Pivot offers an outstanding benefits package that includes:
        • Excellent health/dental/vision insurance benefits with up to 100% of premiums covered by the company.
        • Four weeks of vacation plus employment milestone bonus vacations.
        • Company paid life insurance and short- & long-term disability coverage.
        • Generous parental leave.
        • 401(k) matching (after vesting period).
        • Work from home stipend for new employees.
        • Public transit reimbursement.
        • PTO for volunteering in the community.
        • Charitable donation matching up to $500/year.
        • Professional development and educational reimbursements.A complete list of all the benefits Pivot offers may be provided upon request.Recruitment Agency Notice: We appreciate your interest in partnering with us; however, we are not seeking recruitment agency support for this role.ABOUT PIVOTPivot Energy is a national renewable energy provider that develops, finances, builds, owns, and manages solar and energy storage projects that help decarbonize our nation's electricity, increase equitable access to clean energy for local communities, and provide real cost-savings to American businesses and families.We are fiercely dedicated to accelerating the rapid transition taking place in the energy industry to a more decentralized and cleaner approach to power generation. We are committed to positively contributing to the local communities and people we serve with more than clean energy. We believe global warming poses an existential threat to our planet and that we have a responsibility to help mitigate the threat. Our portfolio includes projects that reduce energy burden for income-limited families, create workforce pathways for under-represented groups within the solar industry, and include robust community investment opportunities.As a and one of , we believe that company success is driven by a healthy environment, thriving society, and workplace where all individuals are respected. We evaluate every internal decision on environmental, social, and governance (ESG) factors to determine if our actions will result in a net positive impact on the community, our employees, customers, shareholders, and the environment. Learn more in our annual .At Pivot, our core values guide our work internally and externally:
          • Impact - We hold ourselves accountable to having a measurable impact on our people, communities, and the planet.
          • Balance - Put family first; work hard/have fun.
          • Determination - Find ways to be successful no matter how difficult the challenge.
          • Professionalism - Impress everyone we touch, be a team player.
          • Honesty - Be truthful and transparent, externally and internally.
          • Kindness - Create an environment where kindness, empathy, and vulnerability are embraced.DIVERSITY, EQUITY, INCLUSION and JUSTICE STATEMENTAt Pivot, we are proactively developing and maintaining an inclusive culture, rooted in mutual respect, that supports a workforce of different generations, races, gender identities, sexual orientations, ability statuses, religions, and cultures to work collaboratively together for greater impact. We seek to build a team that invests in relationship building, celebrates each other's successes, and makes space for the unique contributions and working styles people bring into Pivot.Pivot invests in company-wide trainings, assessments, and programs to advance internal inclusion and equity practices, such as employee allyship building, cross-cultural communications, and equitable hiring and management protocols to increasingly recognize bias and ensure mutual respect and belonging.EEO STATEMENTPivot Energy is an Equal Opportunity Employer and is committed to increasing the diversity of its workforce. We actively work to cultivate an inclusive culture that welcomes, empowers, and enables equitable career growth for employees regardless of background.
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Keywords: Pivot Energy LLC, Baltimore , IT Systems Administrator, IT / Software / Systems , Baltimore, Maryland