Tier II Team Lead

Company: VirtualVocations
Location: Fairfax
Posted on: November 7, 2024

Job Description:

A company is looking for a Tier II Team Lead to manage technical support operations.

Key Responsibilities

Investigate and identify computer hardware and software related problems
Record solutions into a database for other Help Desk professionals
Redirect issues to appropriate resources as necessary

Qualifications

Associates Degree with 2 - 5 years of relevant experience
Ability to maintain a public trust clearance
Knowledge of current technological issues and advancements

Keywords: VirtualVocations, Baltimore , Tier II Team Lead, Other , Fairfax, Maryland

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