Service Specialist

Company: Epiq Systems, Inc. -
Location: Washington
Posted on: April 23, 2025

Job Description:

Office Services Specialist page is loadedOffice Services SpecialistApply remote type Onsite: Work in Office Full-Time locations USA-WASHINGTON-DC-1200 17TH ST NW time type Full time posted on Posted Yesterday job requisition id R0030860It's fun to work at a company where people truly believe in what they are doing!Job Description:We are looking for a dynamic, customer focused, tech savvy individual to join our production team at our prestigious law firm client. You will be developed as a Lead, and provide printing, scanning, copying and binding services of time sensitive and confidential documents as well as metering, sorting, gathering, logging, and delivering of mail and packages to the appropriate parties at the client site. Environment is professional and fast-paced. Full-time, permanent, with full-benefits.Responsibilities

• Process work as requested through the digital job submission system, received via email or in-person
• Print, scan, copy and bind projects as requested accurately and on time
• Restock supplies and paper as needed in copy machines in center and on floors
• Comply with confidentiality policy and maintain documents in a secure area
• Assist with basic maintenance of office hardware as needed and notify appropriate personnel regarding any advanced maintenance that needs to be scheduled
• Quality check all work and escalate issues to Manager
• Follow guidelines and procedures for documenting, organizing, and mailing outgoing parcels
• Sort, organize, scan, and distribute incoming mail to client multiple times per day
• Maintain mail rooms by stocking general supplies, delivering paper, and loading printers with paper
• Assisting where needed to back up reception or hospitality
• Restocking of supplies on floors and in kitchens
• Box moves
• Any other tasks/requested by clientRequirements
  • High School Diploma or GED
  • Great customer service skills, ability to multi-task with attention to detail
  • Good verbal and written communication skills
  • Computer skills and experience working with MS Word, Excel, Adobe and Outlook; some technical savvy is preferred
  • Proactive attention to detail
  • Self-starter, able to work independently once trained
  • Accountable for actions
  • Team player
  • High integrity and professionalism
  • Ability to lift or move 40 lbs. or greater
  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
  • Ability to walk, bend, kneel, stand or sit for an extended period of time
  • Able to work Mon-Fri 11am-8pm - must be flexible and available to work overtimeThe Compensation range for this role is 17.50 to 21.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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Keywords: Epiq Systems, Inc. -, Baltimore , Service Specialist, Other , Washington, Maryland